POLICIES

Refund/cancellation policy
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 30 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: Accessories. 
If you need to cancel your existing order, email us at t2trclothing@gmail.com, and we’ll see what we can do.


Fulfillment/shipping policy
All of our shipping is fulfilled in Los Angeles, CA. Standard shipping is three to six days within the original purchase date. Any purchase over $70 allows for free shipping.


Terms and Conditions
This website is owned and operated by T2TR. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors sustainable clothing and varying forms of media. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.


In order to use our website and/or receive our services, you must be at least 4 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

“The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

Privacy Policy
We receive, collect and store any information you enter on our website or provide us in any other way. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, payment details, feedback, and product reviews.


When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.


If you don’t want us to process your data anymore, please contact us at t2trclothing@gmail.com or send us mail to: 3455 Stoner Avenue, Los Angeles, CA 90066.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at t2trclothing@gmail.com or send us mail to: 7190 W. Sunset Bl. #1093
Los Angeles, CA. 90046
 


True 2 The Roots
7190 W. Sunset Bl. #1093

Los Angeles, CA. 90046
t2trclothing@gmail.com